Contact Us

E-mail Addresssupport@balanla.zendesk.com

We will reply to you within 24 hours after receiving your e-mail. Please e-mail us if you have any questions. It's the most efficient way to get problems solved.

You can also reach us on Facebook, or Instagram.

Attention: please ensure your account email is right so that you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check out your email carefully. If still not, pay attention to your spam and remove our email out of black list.

For general information, such as buying process, payment methods, delivery options or dispute process, please refer to our Help page.

Return will not be accepted without contacting our customer service.

 

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